100-Day Return Period

Customers can return products within 100 days of purchase, provided items are in their original condition and packaging.

Non-Refundable Fees

A 12% non-refundable fee is deducted from returns to cover reverse logistics, administrative, and transaction costs.

Refund Processing

Refunds, minus the 12% fee, will be credited to the original payment method within 5 working days of return approval.

Damaged or Defective Products

If your item is damaged or defective, contact us within 3 days for a replacement.